Your privacy matters to us. This policy explains exactly what data pk luk collects, why we collect it, how we use it, and what rights you have over your personal information.
We built pk luk's data practices around one principle: collect only what's necessary, protect it properly, and never misuse it.
All data transmitted between your device and pk luk servers is encrypted using TLS 1.3. Your personal details, payment information, and account activity are never sent in plain text.
Your data is stored on encrypted servers with strict access controls. Only authorised pk luk personnel can access personal data, and only when it is necessary to do their job.
pk luk does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the platform and comply with legal obligations.
You have the right to access, correct, and in certain cases delete the personal data we hold about you. Submit a request anytime via our support team and we'll respond within 30 days.
You can opt out of promotional emails and SMS messages at any time from your account settings or by clicking the unsubscribe link in any marketing communication we send.
pk luk's data practices comply with applicable data protection regulations. We work with licensed payment processors and identity verification providers who meet the same standards.
This Privacy Policy explains how pk luk ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the pk luk platform, including the website at pk-luk.app, the mobile application, and any related services.
We take your privacy seriously. The pk luk privacy policy is designed to be transparent and easy to understand. If you have questions about anything in this document, our support team is available 24/7 to help.
By registering an account or using the pk luk platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not use the platform.
pk luk collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party service providers we work with.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, mobile number | Registration form, account settings |
| Financial Data | bKash/Nagad account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, OS | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration | Automatically via platform activity tracking |
| Communications Data | Support chat logs, email correspondence | When you contact our support team |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or for responsible gaming purposes.
pk luk uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:
pk luk processes your personal data on the following legal grounds:
pk luk does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this policy:
All third parties we work with are required to handle your data securely and in accordance with applicable data protection laws. We do not allow them to use your data for their own marketing purposes.
pk luk uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pk luk platform. We do not use third-party advertising cookies.
pk luk retains your personal data for as long as your account is active and for a period after account closure as required by law. Specific retention periods include:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you.
You have the following rights regarding your personal data held by pk luk. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of the personal data pk luk holds about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where we no longer have a legal basis to hold it.
Ask us to limit how we use your data while a dispute is being resolved.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
pk luk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on pk luk, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.
We use age verification checks during registration and may request identity documents to confirm that players meet the minimum age requirement. Any account found to belong to a minor will be closed immediately and any funds returned.
pk luk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:
Despite our best efforts, no system is completely immune to security risks. In the event of a data breach that affects your rights, pk luk will notify you and the relevant authorities as required by law.
The pk luk platform may contain links to third-party websites or services. This Privacy Policy applies only to pk luk. We are not responsible for the privacy practices of any third-party sites you visit via links on our platform.
We recommend reviewing the privacy policy of any third-party site before providing your personal data. pk luk has no control over and accepts no responsibility for the content or privacy practices of external sites.
pk luk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email and display a prominent notice on the platform.
The updated policy will take effect from the date shown in the "Last updated" field at the top of this page. We encourage you to review this policy periodically. Continued use of pk luk after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk luk handles your personal data, please get in touch:
For data access, correction, or deletion requests, please include your registered email address and a brief description of your request. We may need to verify your identity before processing the request.