These terms govern your use of the pk luk platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out below.
These cards summarise the most important parts of the pk luk terms and conditions. They are not a substitute for reading the full terms below.
pk luk is strictly an 18+ platform. You must be of legal gambling age in your jurisdiction to register and play. We verify age at registration and may request additional documents at any time.
Each player is permitted one account only. Duplicate accounts will be closed and any balances may be forfeited. If you have lost access to your account, contact support — do not create a new one.
All withdrawals must go to a payment method registered in your own name. pk luk does not process withdrawals to third-party accounts under any circumstances.
All bonuses and promotions are subject to wagering requirements and specific terms. Attempting to abuse bonus offers will result in the cancellation of the bonus and may lead to account suspension.
Any form of cheating, collusion, use of bots, or exploitation of software errors is strictly prohibited. pk luk uses automated detection systems and reserves the right to void bets and close accounts.
pk luk provides deposit limits, session reminders, and self-exclusion options. You can access these from your account settings at any time. We encourage all players to use them.
By accessing or using the pk luk platform — whether through the website at pk-luk.app, the mobile application, or any other interface we provide — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.
These Terms apply to all users of the pk luk platform, including registered players, visitors, and anyone who interacts with any part of our services. If you are using pk luk on behalf of another person, you confirm that you have the authority to bind that person to these Terms.
pk luk reserves the right to update or modify these Terms at any time. When we make material changes, we will notify you via email or a prominent notice on the platform. Your continued use of pk luk after any changes constitutes your acceptance of the revised Terms.
To register and use pk luk, you must meet all of the following eligibility requirements:
By registering, you confirm that you meet all eligibility requirements. If we discover at any point that you do not meet these requirements, we reserve the right to close your account immediately and void any outstanding bets or bonuses.
To access real-money games and betting on pk luk, you must create a registered account. During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, email address, and mobile number.
One account per person. Each individual may hold only one account on pk luk. If we detect multiple accounts belonging to the same person, all accounts except the original may be closed and any balances in duplicate accounts may be forfeited.
You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone. pk luk will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact our support team immediately.
You must keep your account information current. If your contact details change, update them in your account settings as soon as possible. pk luk is not responsible for failed communications resulting from outdated account information.
pk luk supports deposits and withdrawals via bKash, Nagad, Rocket, and other local payment methods available in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated.
Deposits are credited to your account balance immediately upon confirmation from the payment provider. Minimum and maximum deposit limits apply and are displayed at the time of transaction.
Withdrawals are processed to the same payment method used for the most recent deposit, or to a verified payment method registered in your name. pk luk does not process withdrawals to third-party accounts. Average withdrawal processing time is under three minutes for verified accounts.
pk luk offers various bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds, time limits, and game restrictions. These specific terms are communicated at the time the bonus is offered.
General bonus rules that apply across all pk luk promotions:
All bets placed on pk luk are subject to the specific rules of the game or event being wagered on. These rules are displayed within each game or betting market. By placing a bet, you confirm that you have read and understood the applicable rules.
General betting rules that apply across the pk luk platform:
For card games including Callbreak and Nine, additional game-specific rules apply and are displayed within the game lobby before each session begins.
pk luk is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension and potential forfeiture of balances:
pk luk uses automated monitoring systems to detect suspicious activity. If your account is flagged, we may temporarily restrict access while an investigation is conducted. We will notify you of the outcome as soon as the investigation is complete.
pk luk takes its responsibility to players seriously. We provide a range of tools to help you manage your gaming activity and keep it enjoyable. These tools are available in your account settings and include:
If you choose to self-exclude, the exclusion takes effect immediately and cannot be reversed during the exclusion period. pk luk will not send promotional communications to self-excluded players.
For more information and access to external support resources, visit our Responsible Gaming page.
pk luk collects and processes personal data in accordance with our Privacy Policy. By registering on pk luk, you consent to the collection and use of your data as described in that policy.
We collect data that is necessary to operate the platform, verify your identity, process transactions, and comply with our legal obligations. We do not sell your personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory authorities where required by law.
You have the right to request access to the personal data we hold about you, to request corrections, and in certain circumstances to request deletion. Contact us at [email protected] to exercise these rights.
All content on the pk luk platform — including but not limited to the website design, logos, graphics, game interfaces, software, text, and trademarks — is the property of pk luk or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any pk luk content without our prior written consent. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.
To the maximum extent permitted by applicable law, pk luk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.
pk luk does not guarantee uninterrupted or error-free access to the platform. We may perform scheduled or emergency maintenance that temporarily affects availability. We will endeavour to provide advance notice of scheduled maintenance where possible.
pk luk reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:
If your account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to you via your registered payment method after any applicable verification checks.
You may close your account at any time by contacting our support team. Account closure requests are processed within 24 hours.
pk luk may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via email and display a notice on the platform. The updated Terms will take effect from the date specified in the notice.
If you do not agree with the updated Terms, you must stop using the platform and may request account closure. Continued use of pk luk after the effective date of any changes constitutes your acceptance of the revised Terms.
We recommend reviewing these Terms periodically. The "Last updated" date at the top of this page indicates when the most recent changes were made.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which pk luk holds its gaming licence. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.
If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the pk luk support team:
For complaints that cannot be resolved through our support team, you may escalate to the relevant regulatory authority as specified in your jurisdiction. Details of the escalation process are available on request.